Approved Workshops Scheme
Why is it important that you use an AWS? ( Approved Workshop)
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The Approved Workshop Scheme is a joint enterprise between the NCC (National Caravan Council), The Caravan and Motorhome Club and The Camping and Caravanning Club. Originating on the 1st January 1978, and the only scheme to be supported by all of the major UK manufacturers , AWS is now the UK’s largest group of independently assessed workshops and is seen as the benchmark for motorhome and touring caravan servicing in the UK.
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Can an Approved workshop carry out my service/Damp and Habitation check and protect my warranty.
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Yes all of the following Caravan and Motorhome manufacturers recognise the AWS scheme.
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AutoSleepers
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Auto-Trail
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Adria
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Bailey
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Benimar
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Coachman
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Eldiss ( Eldiss, Compass, Xplore, Buccaneer)
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Erwin Hymer
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Hobby
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Lunar
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Mobilvetta
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RollerTeam
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Swift Group ( Abbey, Ace, Bessacar, Sprite, Sterling, Swift)
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Is there a timeline as to when I must have my Service/ Damp and Habitation completed by to protect my Warranty?
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Yes there is and it is often very strictly adhered to, by the manufacturers, please see your service handbook for exact information.
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What Paperwork will I receive when my Service/Damp and Habitation check is completed?
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You will always receive Approved Workshop headed paper It will come in four parts,
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A checklist and an individual ASW number in the bottom right hand corner.
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A damp report
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A gas report
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Observation Report
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SO WHY WOULD YOU USE AN APPROVED WORKSHOP?
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Because you know as the customer that the engineer has had the correct training and knows exactly how your Caravans or Motorhome works in terms of Electrics, Gas, Damp, Chassis, and in terms of a caravan, the towing gear
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The paperwork you get is from a reputable company, don’t forget the Approved workshop scheme has been running since January 1978, so it knows a thing or two about your vehicle
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Constant updates are given to Approved workshops about the latest legislation, so they are at the forefront of change
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SO WHO ARE THE APPROVED WORKSHOP?
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It is a joint enterprise between the Approved workshop and the National Caravan Council. This also has the backing of Caravan and Motorhome Club and The Camping and Caravan Club, two huge organisations
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One fact that many people do not realise is that when you have a caravan less than the three years old, the dealers will often tell you that it has to go back to them for the yearly Damp and Habitation check to protect your warranty. This is an absolute myth if like Titan Motorhomes and Caravans they are an Approved Workshop they are able to carry out warranty services on ALL new Caravans and Motorhomes, and if you have it completed by Titan Motorhomes and caravans, it will be at a fraction of the cost but with precisely the same checks and we are often told with better service.
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KamperBitz COMMITMENT TO YOU
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All Parts that we install are guaranteed for a period of six months
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Our website will always show a detailed list of prices (Many companies don’t)
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We will always consult with you before starting work that has not already been agreed
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We will always provide a professionally written quote for any jobs that we feel may need to be carried out, so you the customer can see the breakdown and then make an informed decision
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Use the original parts where we are able, or at the very least give you a choice.
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There is a customer complaint process in place, and each mobile carries this book should you wish to register a concern.
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Our staff will always wear a uniform or appropriate clothing
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Our Public Liability will always be displayed in each van or workshop alongside our Approved Workshop certificate
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For further information https://www.approvedworkshops.co.uk/
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